Skip to main content
Version: 1.2.0

Room Mailboxes

To see all room mailboxes, press the Manage button in the menu bar in top of the EasyLife 365 Admin then press Room Mailbox. A list of all room mailboxes in your tenant will be shown along with their assigned template, policy, and compliance status.

You can filter room mailboxes by their name, status, template, policy, and their status in the EasyLife 365 life cycle.

Bulk edit​

You can use the Manage app in the EasyLife 365 Admin to change the template and policy for one or more room mailboxes. You can also enable or disable and delete room mailboxes.

To assign a new template and/or policy to some room mailboxes, select them by clicking on the check box next to their name. Then press the Change Template and Policy button just over the list.

  1. In the first step select the template you want to assign to the room mailboxes. You can also clear any existing template or select No change to just change the policy.

  2. In the second step select the policy you want to assign to the room mailboxes. Your can also clear any existing policy or select No change to just change the template.

  3. You will see a confirmation dialog with detailed explanation of the planned changes before you can press Do it! to confirm the change.

To delete some room mailboxes select them by clicking on the check box next to their name. Then press the Delete button just over the list.

The enable or disable some room mailboxes select them by clicking on the check box next to their name. Then press the enable/disable button just over the list.

What happens if I change a policy?​

If you change the policy that is assigned to a equipment mailbox, the resource's compliance will be evaluated against the new policy from the time of assignment.

What happens if I change a template?​

If you change the template that is assigned to a equipment mailbox, only the meta data associated with the account will change. If you change the policy that is assigned to a template, metadata of existing room mailboxes will not be changed automatically.

Managing Synchronized On-Premise room mailboxes​

Synchronized on-premise room mailboxes can be managed to a limited extent with EasyLife 365 Mail:

  • Adjust Permissions: You have the flexibility to modify access permissions for room mailboxes, ensuring the right individuals have the appropriate level of access.

  • Apply Policies and Templates: Implement customized policies and templates to enforce specific security and organizational rules for these mailboxes, aligning them with your business requirements.

  • Creation Limitation: It's important to note that creating on-premise room mailboxes is not supported through EasyLife 365 Mail. If you require a new shared mailbox, alternative methods may be necessary.

  • Deletion Safeguards: Deleting on-premise room mailboxes is a controlled process. In cases where an attempt to delete an on-premise resource is made due to governance activities, a person will be notified when this activity is being performed to take further actions.